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29 September 2008 - MLL Telecom Limited, which specialises in shop and operating high power wireless networks, today announced the release of its innovative and unrivalled wireless set of connections administration tool, TrueView...

TrueView gives MLL s consumers the gift to interact with set of connections incidents via the web, in real-time. In turn, this income that MLL s consumers pass on the reward of speed, truth and competence of production with set of connections issues to their own conclusion users.

Kenny Kamal, Boss Equipment Bureaucrat of MLL Telecom, said: Just as we were the first citizens to deliver an SLA enforced accessibility on our wireless services, MLL is the first business of its category in the UK to offer this sort of purchaser administration facility.

TrueView takes it place alongside other specialised paraphernalia in MLL s Client Running Centre, itself distinctive in this market, and is now a fundamental element of MLL Telecom s 24x7 fully managed service, which offers relationship availabilities up to 99.999 .

This faculty has been driven by our customers, commented Chris Janes, Service Assertion Executive for MLL Telecom. Chris continued: They wanted the gift to have a dynamic observation of all open incidents, online, displayed in their own help-desk environments, so that they could correlate buyer difficulties with their live set of connections issues.

MLL Telecom s consumers have played a vital element in the victory of TrueView, via donation to the original conception through artifact maturity and ground testing. The consumers helped to silhouette the artifact and are now able to reap the service remuneration that their participation spirit bring.


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